Friday, October 5, 2018

6 Secrets to Better Online Reputation Management

According to Online Reputational Management (ORM) "is the practice of attempting to shape public perception of a person or organization by influencing information about that entity" online.  In other words, this process controls what someone sees online and ultimately thinks about you. It’s pushing the positive and cleaning up the negative...Helping you to soar in cyberspace.

1) Get Started
Over one billion names are searched everyday on Google. Understand people make judgments about you based on what they search for and find online. According to Google, 45% of those who are searching to buy and/or hire, have found negative information that caused them to take their business elsewhere or hire someone else. Because people can readily publish negative comments about you and/or your company, there’s not much you can do about it. EXCEPT, to have a robust ORM strategy and implementation plan in place.

2) Research
Search yourself. Search for your name, business, your image, and anything else that may be related. Taking notes and snapshots will help you later with your assessment and plan of attack.

3) Work It
Remember everything is recorded online. Everything. From Facebook, Twitter, LinkedIn, Instagram, online searches and transactions, websites we visit, text/messenger conversations, years-old status updates, to private emails (they can be hacked), and more. So, as much as possible, keep private what should be private. And don’t hesitate to ask others to take down pictures of yourself that you think will compromise yours or your company’s reputation. Sometimes suppressing the negative is a full-time job, so be ready. Ensure your first impression stays a great one.

4) Invest
Buy your domain name. Buy as many as you can afford:,,,, etc. The more, the merrier. Have a reputable design firm create your website and embed your content. You should include your company information, your bio, business interest, education, interesting articles, the benefits of your services, etc.

5) Focus
Increase your positive footprint by creating compelling and targeted content. Keep your content in one place and include your social media page links. Then make sure your social pages are completely filled out and active. Schedule and add new content at least twice a month. This will make your online presence stronger and push you up in search results.

By optimizing your online profiles you'll push down any negative content to the 2nd and 3rd pages within a Google search...which is where irrelevant content goes to die.

6) Stay The Course
Monitor. Set up a Google alert on your name or business to keep track of any new content that’s been published. Notifications will be sent to your e-mail.

Being proactive with your online reputation management will help make public perception your best friend, NOT your worst enemy. For more information and to get started on your own campaign, contact


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